AAA Prime Time Tickets (www.steelcitytickets.com) has created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. This privacy policy only applies to transactions made on www.steelcitytickets.com  and data gathered, on the web site each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. We do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. In addition, AAA Prime Time Tickets (www.steelcitytickets.com) will respond to verified law enforcement, or other governmental department request or subpoena relating to a criminal investigation, alleged illegal activity, or identity theft. In such events, AAA Prime Time Tickets (www.steelcitytickets.com) will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, IP address, and credit card information. We may also share such information with third parties for the sole purposes of investigating or preventing fraudulent activities. AAA Prime Time Tickets (www.steelcitytickets.com) reserves the right to report to law enforcement agencies any activities that it believes, in good faith, to be unlawful. In the case of identity theft, USER may authorize a law enforcement officer to request the records from AAA Prime Time Tickets (www.steelcitytickets.com) or USER may request that AAA Prime Time Tickets (www.steelcitytickets.com) send any records directly to a law enforcement officer. 

You’re IP Address

Like most e-commerce websites, each time you visit the www.steelcitytickets.com, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the site for you and to diagnose problems with our site, we use your IP address to help identify you and to gather broad demographic information about you and all visitors to the site. In order to operate the site and provide you with information on products and services that may be of interest to you, we may collect personal information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), financial information (e.g. passwords and credit card numbers) and demographic information (zip code, hometown, gender, purchase history information and age) from you. Please note that nowhere on the Site do we knowingly collect personal information from children under the age of 18.

How We Use Personal Information

If you choose to use our services, we may require you to provide contact and identity information, billing information, shipping information and other personal information as indicated on the forms throughout the site. Where possible, we indicate which fields are required and which fields are optional. We use your personal information to help us efficiently perform transactions on the site, to deliver the services you have requested, to contact you when necessary in connection with events for which you purchased tickets on the site (including event confirmations, changes and cancellations). We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the site to help us provide you with the best customer service we can. We utilize browser tracking to track USER’s movement on www.steelcitytickets.com, and also utilize geo-location services to determine USER’s location to provide accurate events near you.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the site. Please note that third party vendors, including but not limited to Google, show advertisements on the internet. Third party vendors, including but not limited to Google, use cookies and web beacons to serve advertisements based on USER’s prior visits to www.steelcitytickets.com. To opt out of Google’s use of cookies, USER can visit the Google advertising opt-out page available on Google’s website at http://www.google.com/privacy/ads/.

How We Use Financial Information

We use your financial information to check your qualifications, to bill you for products and services that you requested. By making a purchase, or engaging in any other kind of activity that uses financial information, on the site, you consent to our providing your financial information to your credit card issuer for their purposes. These parties may include the credit card companies and banking institutions used to process the transaction.

Our Security Precautions

AAA Prime Time Tickets (www.steelcitytickets.com) collects sensitive information (such as credit card data) that information is encrypted and transmitted to site in a secure way. USER can verify this by looking for a closed lock icon at the bottom of USER web browser, or looking for "https" at the beginning of the address of the web page. Site is committed to not re-identifying sensitive information collected by AAA Prime Time Tickets (www.steelcitytickets.com). Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. We encrypt all of your personal and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator, Microsoft Internet Explorer and Google becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. We use demographic information to tailor the site and communications to the interests of our users to demographic information on a non-anonymous basis. This information will help us bring you offers relevant to your location and sports, concerts, and theatre interests.

This privacy policy was last revised on April 22, 2021.